Volunteers are our lifeline.

Without you, we can’t begin to help others.

Sometimes, the thing people need most is someone to listen -- not to judge, try to fix or offer a solution. Day or night, during the darkest times, the caring voices at the Memphis Crisis Center are ready to listen.

If you feel the calling to help others. If you’re a compassionate listener. If you want to be a part of a group that helps the more than 25,000 people who call our lifeline annually, then please consider volunteering your time.

You can make a difference in someone’s life.

To learn more, email our Volunteer Coordinator at:

volunteers@crisis7.org

FAQs About Volunteering

What does a volunteer do?

Volunteers primarily work as Crisis Line Specialists. They are trained to help callers with immediate problems and then link them to the long-term resources they need to cope and overcome.

What is the time commitment for volunteers?

Volunteers must commit to a minimum of one shift every other week. We also welcome those who want to commit to a weekly shift. Our shifts include morning (7:30 AM-1:00 PM), afternoon (1:00 PM-5:30 PM), evening (5:30 PM-11:00 PM), and overnight (11:00 PM-7:30 AM).

Is there volunteer training?

As a volunteer, you’ll receive training that includes classroom time, interactive role play, and direct observation and mentoring in the Call Center. We also provide ongoing training opportunities for current volunteers, covering a wide range of relevant topics to enhance skills and knowledge.

Training sessions are flexible and organized so that you can enter in multiple points in the training process.