Frequently Asked Questions

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Who can call the Memphis Crisis Center?
Anyone who needs help. We are based in Memphis, Tenn., and often refer our clients to services within the metro Mid-South area, so we tend to help people who live within our service reach. If you are under the age of 18, there are programs to which we can refer you.

Does it cost anything to call the Memphis Crisis Center?
No. We do not charge for our counseling. We are staffed by trained volunteers and funded by generous donors.

I’m not suicidal or anything; I’m just having a really bad time in a relationship and feel lost. Can I call?
Absolutely. The Memphis Crisis Center is here to talk and more important, to listen to you and help you find a solution or direction.

Can I come over and speak with a counselor?
No, we are a 24/7 telephone hotline, but we do refer to programs that may provide personal, face-to-face counseling.

Do you offer long-term counseling?
We do not offer long-term counseling, as we are a 24/7 telephone hotline. However, our volunteers do refer clients to programs that provide personal, long-term counseling.

The Memphis Crisis Center in compliance with Title VI of the Civil Right Act and in accord with our Policies and Procedures and stated values, provides equal opportunity without regard to and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender, gender identity or expression, age, marital status, disability, familial status, pregnancy, citizenship, veteran or reservist status or any classification that would deprive the person of consideration as an individual. This extends to employment practices, volunteer practices, and all client service provision practices. Any concerns should be addressed to the agency Title VI Coordinator at (901) 448-2802.